Welcome to Pivotal Breakthrough!

Meet Shanice

I’m Shanice Stephenson-Walcott, a Licensed Clinical Mental Health Counselor and Qualified Supervisor with experience in counseling, clinical leadership, supervision, and counselor education. Throughout my career, I’ve worked with clients, clinicians, and behavioral health programs across a variety of mental health settings.

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My work has grown beyond the therapy room. Through advanced doctoral training in Counselor Education and Supervision, I’ve expanded my focus to include clinical supervision, education, research, professional development, and consultation while continuing to value the importance of meaningful, client-centered care.

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That growth is also reflected in Pivotal Breakthrough. What began as a counseling practice has evolved into a broader professional platform where I can bring together the different areas of my experience, including counseling, supervision, clinical education, and consulting, to support both the people receiving mental health services and the professionals providing them.

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At the center of my work is a simple belief: stronger clinicians and stronger systems contribute to better care. Whether I am working with a counseling client, supervising a developing clinician, providing education, or consulting with a behavioral health professional or organization, my goal is to make what we know clinically useful in real-world practice.

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Education

Ph.D. in Counselor Education and Supervision
Walden University | 2026
Dissertation successfully defended; degree conferral pending final university approval

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Master of Arts in Clinical Mental Health Counseling
North Carolina Central University | 2019

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Bachelor of Science in Psychology
Elizabeth City State University | 2016

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Professional Credentials

Licensed Clinical Mental Health Counselor (LCMHC)
North Carolina

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Qualified Supervisor (QS)
North Carolina Board of Licensed Clinical Mental Health Counselors

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Providing independent clinical practice and supervision for associate-level counselors in North Carolina.

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Professional Experience

My professional experience spans clinical counseling, behavioral health assessment, clinical supervision, leadership, counselor education, and professional training across outpatient, inpatient, and community-based mental health settings.

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I have worked with individuals experiencing a range of mental health concerns, including complex and severe mental illness, while also supporting developing clinicians and behavioral health professionals in strengthening their clinical knowledge, confidence, and professional practice.

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Doctoral Research

The Role of Counselors in Facilitating Family Involvement in the Treatment of Individuals with Severe Mental Illness

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My doctoral research explores counselors’ experiences facilitating family involvement in the treatment of individuals with severe mental illness, with implications for clinical practice, counselor preparation, and behavioral health education.